happybird819
August 30, 2022
"Best quality costumes!"
Best quality costumes!! Best prices!! Don’t look elsewhere!
heavymouse273
August 25, 2022
"The ordering process was smooth and…"
The ordering process was smooth and easy. The only issue I have is that the size of the costumes received did not match the sizes that I ordered.
Gladys.Grant
August 20, 2022
"Costumes were awesome"
Costumes were awesome! Love them! Great prices and fast shipping. Thank you
Peter.Patterson
July 14, 2022
"Best customer service!"
I was having trouble with placing my order on the website, so I called customer service. The representative on the phone was so sweet and helpful. Made my day! The boots are beautiful, and will go so nicely with my outfit. Thanks for being such a great company to deal with!
"Item received damaged no response from customer support"
One of the Mickey pumpkins I ordered arrived damaged because it was just loosely packed in a box with no packaging to keep it from rolling around. I sent a request in for a return for refund or replacement and have heard nothing back from you. It’s been a week. Definitely won’t be ordering from wholesale Halloween again
bluefrog148
June 28, 2022
"Great products and prices shipping is lacking"
Great products and prices. However shipping is very slow still have not received items yet and the tracking through DHL is not working properly.
FrederickTaylor
June 10, 2022
"Poorly made costumes"
Poorly made costumes, not good value, paid shipping both ways plus a restocking fee. Won’t use this wholesale company again.
AnnetteCraig
May 10, 2022
"I’ve been trying to get in contact with…"
I’ve been trying to get in contact with someone for my costume for days and no one has reached out. Terrible service! And I didn’t even get my costume in time
LorraineLarson
May 04, 2022
"Exceptional Customer Service@"
I received a size medium when I has ordered a size small. I received an immediate response to my customer service email on Monday morning to either refund or exchange the costume. Travis is ordering a replacement costume for me and sending it right away.
Thankfully I didn't need the costume for a few months, so the delay was no problem for me. I couldn't have asked for better service! Thank you WHC and Travis!
Dale.Elliott
April 27, 2022
"Costume Not As Advertised"
The package was received timely, however it was not the same as advertised. I could see that it was a different color through the package so I returned it without opening. We needed the gown to be white or cream and the sash to be red as advertised. The gown appeared to be a checkered tan color and the sash was burgundy. I did not open the package because those colors would not work for our program.
RolandMitchell
April 26, 2022
"Terrible service. Never received package"
Terrible! I was supposed to get item last week. I needed it for a party. I still have not received the package and they won’t give me a refund until the package is delivered. Who knows where the package is or if I’ll ever get it.
I will never order from this place again.
CarlosBrooks
April 19, 2022
"The items were a little cheaper than I…"
The items were a little cheaper than I expected, so felt a little let down. Maybe, after I use them, I will feel better. But I expected more from the grave dirt, so I may have to embelish it myself. And I will have to buy lights to light up the corpse cocoon, but that I expected to do.
whitefish784
April 19, 2022
"Hello,"
Hello,
I was missing an item from my order. Contacted guest service and have not received a response. I would love my missing item.
Thank you,
Raquel
"Precious but disposable."
The costumes I ordered were adorable and beautiful but very junky. My daughters wore them one day and then they went to the garbage as they were frayed and just tearing all over the dress. There was nothing to salvage of them.
"Have not received my order yet even…"
Have not received my order yet even though the email you sent me several days ago said it was shipped.